Costless Express: Everything Office at Unbeatable Prices!
Phone 604-444-4467; Fax 604-444-4302

 
 

Welcome to Help

Work Here

No hassles. Just simplicity, friendly people, technology, fair prices and quick service.

Costless Express is a different kind of Office Supply company…younger, fresher, more innovative. We’re looking at creative ways to reduce customer hassles and simplify the delivery experience.

So, we’re looking for creative, dynamic people to work with us to help develop the company that brings humanity back to purchasing office supplies.

Discover the benefits of working with a positive kind of company, one with caring and friendly people, new ideas and a real vision for the future. Our fresh approach to office supplies makes being a part of Costless Express a truly uplifting experience.

Employment Opportunities

All applications to work at Costless Express must be submitted online or by fax. Additional positions may be available at Costless Express that are not posted online at this time. Please check back for additional opportunities.

Costless Express currently has job openings for the following positions:

Inside Customer Service/Account Manager Reps

jobs2008@costlessexpress.com

Fax 604-444-4302

Costless Express’ Values

Costless Express embraces eight values that represent the company and create our unique culture:

  • Impeccable Over The Top Customer Satisfaction.
  • Continuous Learning.
  • A Hard Work Ethic.
  • Enabling People.
  • Teamwork.
  • Fiscal Responsibility.
  • Personal Accountability.
  • Unwavering Integrity.

These eight values not only differentiate Costless Express; they result in a superior customer and staff member experience.

Value # 1- Impeccable Over The Top Customer Satisfaction

At Costless Express there is, and must be, a passion for satisfying our customers. We must be uncompromising in meeting and exceeding our promises and our customers’ expectations.

Customers must receive everything they expect...and more...the first time, and on each contact with us. But when there is a problem, we must take extraordinary efforts to ensure the problem is resolved quickly, correctly and to the customer’s total satisfaction on the very first attempt.

  • Instill in every person at Costless Express, the passion for providing impeccable over the top customer satisfaction.
  • Provide all Employees’ with the training, the tools and the appropriate authority needed.
  • Constantly reinforce the concept that being “good” is not good enough. We must be OUTSTANDING.
  • Continuously raise the standards of performance, always seeking new ways to provide our customers with outstanding satisfaction.

Value # 2 - Continuous Learning

At Costless Express, our goal is to help all individuals become the best they are capable of being so they can help Costless Express become the best it is capable of being. There are constant changes in the market place, in technology, and in customer expectations. Also, each of us has different levels of knowledge and ability and we must all constantly strive to raise those levels.

Each employee is expected to make the commitment and effort (in some cases on their own time) to take advantage of learning opportunities. Progress in this effort will be an important element in success at Costless Express.

Value # 3 - A Hard Work Ethic

We believe strongly in the value of hard work. It is only through intelligent hard work that each individual within the company can make a difference to his/her own success and to Costless Express.

So we expect a lot from everyone at Costless Express. In return, we will help each individual become the very best he/she is capable of being.

At the same time, while hard work is the norm at Costless Express, we can also have fun at work, experiencing the excitement of challenges, the satisfaction of achievement, the pride of personal growth and the thrill of winning. Hard, consistent effort and great pride in our achievements can make this happen.

Value # 4 - Enabling People

All individuals in the company should be enabled to do their job as it should be done in order to reach their goals and for the company to reach its goals. “Risk Taking” and “Trust” are the critical elements that are important to the success of this idea.
Each individual will be encouraged to take ownership of his/her job and encouraged to constantly come up ideas for improvement. Costless Express will provide the training and give everyone the appropriate authority necessary to make decisions and to act to carry out his/her job.

Value # 5 - Teamwork

At Costless Express we believe that true teamwork will enhance both individual and corporate performance.

When individuals have the opportunity to combine their talents and knowledge in the quest for solutions and improvements, they produce much better results. They also learn from the experience and broaden their knowledge and abilities.

At Costless Express, we encourage teamwork in every area of the company. In seeking improvements as well as problem solving, we use the team concept within departments, between departments and across the whole company. We also extend this concept in working with our suppliers in “partnering” relationships.

  • Team Efforts are encouraged and recognized.
  • Training in teamwork is part of the program.
  • Cross-functional teams are critical to success.

Value # 6 - Fiscal Responsibility

“From Strength To Strength”. At Costless Express, we believe a company must be financially strong in order to take advantage of opportunities and to survive problems. Only with financial stability and soundness as a base can a company provide for its future and for the future of its employees. Financial strength also provides a solid bedrock on which to build an even better future. A company can be financially strong only when all employees and management exercise fiscal responsibility.

  • Each employee is expected to constantly seek ways to use resources in the most effective, efficient manner possible.
  • We will be aggressive in investing support of profitable growth and good operations without putting your company at financial risk.
  • We will plan and control through the use of good, solid financial policies.

Value # 7 - Personal Accountability

The Buck Stops Here” and here... and here... and here... At Costless Express, we feel that each individual, every person at every level is accountable for the results in the areas they directly control as well as the overall well being of the company. We feel strongly that each of us is responsible and should be held accountable for our own actions and for helping Costless Express flourish so that each of us can succeed.

To achieve maximum results, specific responsibilities will be delegated through the entire organization. Each individual in the organization must accept his/her individual responsibilities and more. All individuals must hold themselves accountable for the success of the entire company, going beyond their own area of responsibility, if necessary, to help achieve that success.

Value # 8 - Unwavering Integrity

Integrity is the glue that holds all else together. At Costless Express, integrity means having a sound moral principles, including honesty, decency and honor. It also means being trustworthy, caring and dependable. It is a character quality that allows customers, suppliers and fellow workers to depend on us in all our dealings. We will act with unwavering integrity, in all that we do.

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