Work
Here
No
hassles. Just simplicity, friendly people, technology, fair prices
and quick service.
Costless Express is a different kind of Office Supply company…younger,
fresher, more innovative. We’re looking at creative ways to
reduce customer hassles and simplify the delivery experience.
So, we’re looking for creative, dynamic people to work with
us to help develop the company that brings humanity back to purchasing
office supplies.
Discover the benefits of working with a positive kind of company,
one with caring and friendly people, new ideas and a real vision
for the future. Our fresh approach to office supplies makes being
a part of Costless Express a truly uplifting experience.
Employment Opportunities
All
applications to work at Costless Express must be submitted online
or by fax. Additional positions may be available at Costless Express
that are not posted online at this time. Please check back for additional
opportunities.
Costless
Express currently has job openings for the following positions:
Inside Customer
Service/Account Manager Reps
jobs2008@costlessexpress.com
Fax 604-444-4302
Costless Express’ Values
Costless
Express embraces eight values that represent the company and create
our unique culture:
-
Impeccable Over The Top Customer Satisfaction.
- Continuous
Learning.
- A
Hard Work Ethic.
- Enabling
People.
- Teamwork.
- Fiscal
Responsibility.
- Personal
Accountability.
- Unwavering
Integrity.
These
eight values not only differentiate Costless Express; they result
in a superior customer and staff member experience.
Value # 1- Impeccable Over The Top Customer Satisfaction
At
Costless Express there is, and must be, a passion for satisfying
our customers. We must be uncompromising in meeting and exceeding
our promises and our customers’ expectations.
Customers must receive everything they expect...and more...the first
time, and on each contact with us. But when there is a problem,
we must take extraordinary efforts to ensure the problem is resolved
quickly, correctly and to the customer’s total satisfaction
on the very first attempt.
-
Instill in every person at Costless Express, the passion for providing
impeccable over the top customer satisfaction.
-
Provide all Employees’ with the training, the tools and
the appropriate authority needed.
-
Constantly reinforce the concept that being “good”
is not good enough. We must be OUTSTANDING.
-
Continuously raise the standards of performance, always seeking
new ways to provide our customers with outstanding satisfaction.
Value # 2 - Continuous Learning
At
Costless Express, our goal is to help all individuals become the
best they are capable of being so they can help Costless Express
become the best it is capable of being. There are constant changes
in the market place, in technology, and in customer expectations.
Also, each of us has different levels of knowledge and ability and
we must all constantly strive to raise those levels.
Each employee is expected to make the commitment and effort (in
some cases on their own time) to take advantage of learning opportunities.
Progress in this effort will be an important element in success
at Costless Express.
Value # 3 - A Hard Work Ethic
We
believe strongly in the value of hard work. It is only through intelligent
hard work that each individual within the company can make a difference
to his/her own success and to Costless Express.
So we expect a lot from everyone at Costless Express. In return,
we will help each individual become the very best he/she is capable
of being.
At the same time, while hard work is the norm at Costless Express,
we can also have fun at work, experiencing the excitement of challenges,
the satisfaction of achievement, the pride of personal growth and
the thrill of winning. Hard, consistent effort and great pride in
our achievements can make this happen.
Value # 4 - Enabling People
All
individuals in the company should be enabled to do their job as
it should be done in order to reach their goals and for the company
to reach its goals. “Risk Taking” and “Trust”
are the critical elements that are important to the success of this
idea.
Each individual will be encouraged to take ownership of his/her
job and encouraged to constantly come up ideas for improvement.
Costless Express will provide the training and give everyone the
appropriate authority necessary to make decisions and to act to
carry out his/her job.
Value # 5 - Teamwork
At
Costless Express we believe that true teamwork will enhance both
individual and corporate performance.
When individuals have the opportunity to combine their talents and
knowledge in the quest for solutions and improvements, they produce
much better results. They also learn from the experience and broaden
their knowledge and abilities.
At Costless Express, we encourage teamwork in every area of the
company. In seeking improvements as well as problem solving, we
use the team concept within departments, between departments and
across the whole company. We also extend this concept in working
with our suppliers in “partnering” relationships.
-
Team Efforts are encouraged and recognized.
- Training
in teamwork is part of the program.
- Cross-functional
teams are critical to success.
Value # 6 - Fiscal Responsibility
“From
Strength To Strength”. At Costless Express, we believe a company
must be financially strong in order to take advantage of opportunities
and to survive problems. Only with financial stability and soundness
as a base can a company provide for its future and for the future
of its employees. Financial strength also provides a solid bedrock
on which to build an even better future. A company can be financially
strong only when all employees and management exercise fiscal responsibility.
-
Each employee is expected to constantly seek ways to use resources
in the most effective, efficient manner possible.
- We
will be aggressive in investing support of profitable growth and
good operations without putting your company at financial risk.
- We
will plan and control through the use of good, solid financial
policies.
Value
# 7 - Personal Accountability
The
Buck Stops Here” and here... and here... and here... At Costless
Express, we feel that each individual, every person at every level
is accountable for the results in the areas they directly control
as well as the overall well being of the company. We feel strongly
that each of us is responsible and should be held accountable for
our own actions and for helping Costless Express flourish so that
each of us can succeed.
To
achieve maximum results, specific responsibilities will be delegated
through the entire organization. Each individual in the organization
must accept his/her individual responsibilities and more. All individuals
must hold themselves accountable for the success of the entire company,
going beyond their own area of responsibility, if necessary, to
help achieve that success.
Value # 8 - Unwavering Integrity
Integrity is the glue that holds all else together. At Costless
Express, integrity means having a sound moral principles, including
honesty, decency and honor. It also means being trustworthy, caring
and dependable. It is a character quality that allows customers,
suppliers and fellow workers to depend on us in all our dealings.
We will act with unwavering integrity, in all that we do. |